Consent to Processing Your Personal Information in the United States
Anonymous Electronic Information. In general, you can browse this Site without telling us who you are or revealing any personal information about yourself. However, we collect your device’s IP address, which you necessarily disclose when you visit this Site, so that data (such as the web pages you request) can be sent to your computer or device. This Site utilizes “cookies,” which are anonymous, unique identifiers that web pages on this Site may use to store data on your computer or send data to our web server. We may use cookie data to “recognize” you when you visit this Site in the future, to troubleshoot how this Site operates and for internal analysis of how people use this Site. Should you decide not to accept cookies from this Site, you will limit the functionality we can provide when you visit and use this Site. We may use standard Internet technology, such as web beacons and other similar technologies, to track your use of this Site.
Services. Use of the Site is very often made in connection with ordering Services from Lemon Squad, particularly automobile inspections. As a part of that effort, in order to use the Services, you will be required to provide information that lets us know the specifics of who you are, and may include, without limitation, your first and last name; mailing address; email address; telephone and facsimile numbers; credit card number, debit card information, or other payment processing information; and other personal identifying information. If you order any Services, the details about your use of the Services will be collected and retained by Lemon Squad, and will include, without limitation, the means by which you paid for the Services, when you ordered the Services, your consent to the Terms, any additional communications made with Lemon Squad, and your inspection results.
Participating in Activities. We may ask you to provide personal and other information when you engage in certain activities on this Site, such as, for example, sending messages to us via a “Contact Us” or a similar functionality or subscribing to a newsletter or other form of periodic communication. In order to engage in such activities, you will be required to provide information that lets us know the specifics of who you are, such as your first name, last name, telephone, e-mail address and other information. Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some is voluntary. If you do not provide the mandatory information with respect to a particular activity, you will not be able to engage in that activity.
We may use your IP address to, among other things: (i) help diagnose problems with this Site, administer and improve this Site and measure and evaluate use of this Site; (ii) identify the type of web browsers used, the pages viewed, the web sites from which a visitor found this Site and the search terms and search engines used to find this Site; and (iii) gather other web analytics and information relating to visitors’ use and navigation of this Site. This information does not identify you personally. On occasion we may aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns and provide this aggregate information to vendors, business partners, affiliates or other parties to demonstrate the amount of interest in this Site or to help us plan for technical infrastructure requirements.
The information we obtain using standard Internet technology, such as tags and web beacons and other similar technologies, enables us to customize the services we offer visitors to our Site, to deliver targeted content and advertisements and to measure the overall effectiveness of our online advertising, content, programming and other activities.
We may use your personal information for particular activities, including, without limitation, customer service, processing your orders, providing Services, marketing and research, developing and displaying content tailored to your interests, providing product, promotional and other information to you and contacting you regarding Services. We may share this information with other parties with whom we collaborate, including especially inspectors hired to complete an inspection as a part of the Services. If we use service providers, these service providers may be granted access to your personal information to perform contractually specified services on our behalf.
We may always use the information you provide in an anonymous or aggregated format that does not identify you personally, which uses might include, without limitation: (i) evaluating existing products, services, and systems; (ii) assisting in the development of new products or services; (iii) researching; (iv) advertising; and (v) identifying trends and changes.
We may disclose personal information in any of the following circumstances: (i) in response to a subpoena, search warrant, court order or other legal process or request or as may otherwise be required by applicable law or regulation; (ii) to protect and defend our rights or property or those of its affiliates, business partners or others; or (iii) as we, in our sole discretion, believe is appropriate under exigent circumstances in response to a perceived threat to the personal safety, property or rights of any person or organization.
In addition, since our database is a business asset, in the event we are reorganized or become part of another organization, you consent to the sale, assignment and transfer of your personal information to a successor that acquires all or substantially all of our business assets, or to an affiliate, as applicable.
We take what we believe to be reasonable precautions and have implemented certain safeguards to protect the security of data and personal information. However, we cannot guarantee against loss, misuse, unauthorized disclosure or alteration or destruction of data or personal information. While we strive to protect your personal information, we cannot guarantee the security of any information you transmit to or receive from this Site, by email or otherwise, and you provide such information at your own risk. You acknowledge that: (a) there are security and privacy limitations in computer systems and on the Internet which are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and Lemon Squad through this Site, including personal information, cannot be guaranteed; and (c) any such information and data may be viewed or tampered with by a third party while such information or data is being used, transmitted, processed or stored.
We keep your personal information only as long as we need it for purposes for which it was originally collected (or to which you have subsequently consented) or for other legitimate purposes (such as regulatory compliance), or as permitted by applicable law.
If you have any requests to opt out of data collection or any other concerns relating to our collection or use of your personal information, please contact us at:
Wrench Inspections LLC
Attn: Lemon Squad Data Privacy,
PO Box 12710
Seattle, WA 98111
We will attempt to respond to and resolve those complaints to your satisfaction.
Last updated: July 1, 2021